JewelAI — AI-Powered Jewellery Catalogue Image Generation Service
Effective Date: April 12, 2026
Last Updated: April 12, 2026
Operated by: Aravi Tech Labs Private Limited (a company under incorporation under the Companies Act, 2013)
This Privacy Policy describes how JewelAI (“we”, “us”, “our”) collects, uses, stores, shares, and protects your personal and non-personal information when you use our Service. By using the Platform, you consent to the practices described in this Privacy Policy.
1.1 Information You Provide — Account Information: Your name, email address, phone number (if provided), and business name during registration. Jewellery Images: Photographs and images of jewellery you upload for AI generation. Communication Data: Messages, feedback, images, and other content shared through our communication channels including WhatsApp, Instagram, email, and in-app messaging. Support Requests: Information provided when you contact us for assistance, including error reports and quality complaints.
1.2 Information Collected Automatically — Usage Data: Generation history, styles selected, Credits used, feature interactions, session duration, and platform usage patterns. Device Information: Browser type, operating system, device type, screen resolution, and language preferences. Analytics Data: We use third-party analytics services (including PostHog) that may collect autocapture data, session recordings, and behavioural analytics to improve our Service. This data collection begins upon your use of the Platform. Log Data: IP addresses, access timestamps, pages visited, and system activity logs.
1.3 Payment Information — Payment transactions are processed through third-party payment gateway providers. We do not store, access, or have visibility into your credit/debit card numbers, bank account details, UPI credentials, or any other financial instrument information. Our payment processors handle all financial data in accordance with their own privacy policies and PCI-DSS compliance requirements.
2.1 Core Service Delivery — Processing your jewellery images through our AI generation pipeline. Managing your account, Credits, and generation history. Processing payments and maintaining transaction records. Providing customer support and resolving issues.
2.2 Service Improvement — Analysing usage patterns to improve AI model accuracy and service quality. Debugging and resolving reported errors (which may involve reviewing input-output pairs from reported generations). Developing new features and enhancing existing functionality.
2.3 Communication — Sending transactional emails (welcome messages, Credit grants, generation notifications). Sending service updates, maintenance notices, and policy changes. Responding to inquiries and support requests.
2.4 Marketing (Limited) — Using anonymized feedback and testimonials for marketing purposes (see Section 4). Using images from Free Samples and Complimentary Generations for marketing, demonstrations, and business purposes as outlined in the Terms and Conditions.
3.1 Paid Generation Images — Images generated through paid Credits are owned by you. We store your uploaded images and generated outputs for a period of thirty (30) days from the date of generation to facilitate downloads, regeneration requests, and support resolution. After thirty (30) days, images are automatically and permanently deleted from our active servers. We do not use paid generation images for AI model training except when you report an error or quality issue (see Section 3.3).
3.2 Free Sample Images — Images generated through Free Samples or Complimentary Credits may be retained by us indefinitely. These images may be used for marketing, demonstrations, model training, quality improvement, and any other business purpose as described in the Terms and Conditions. By accepting free generations, you consent to this usage.
3.3 Error-Reported Images — When you report an error or quality issue, the relevant input and output images may be retained and used for debugging, quality improvement, and model retraining. This retention and usage applies regardless of whether the generation was paid or free.
3.4 Future Model Training Policy Changes — Our current policy is to not use your paid generation images for AI model training. If we ever decide to change this policy: We will notify you at least thirty (30) days in advance via email. We will seek your explicit consent through a clear in-platform consent mechanism before using any of your paid generation data for training. You will have the right to decline without any impact on your access to the Service. You may withdraw consent at any time, which will apply to future training activities. For full details, see Section 8.4 of the Terms and Conditions.
We do not sell your personal data to third parties. We may share information in the following circumstances:
Service Providers: With third-party vendors who assist in operating our Service, including cloud hosting providers, payment processors, analytics providers, and email service providers. These providers are contractually bound to use your data only for the purposes of providing services to us.
Legal Requirements: When required by law, regulation, court order, or governmental authority. We may also disclose information to enforce our Terms, protect our rights, or respond to legal claims.
Business Transfers: In connection with a merger, acquisition, restructuring, sale of assets, or similar corporate transaction, your information may be transferred as part of the transaction. We will notify you of any such transfer.
Anonymized/Aggregated Data: We may share anonymized, aggregated data (from which no individual can be identified) with partners, investors, or the public for research, reporting, or business purposes.
Feedback and Testimonials: Anonymized feedback may be used publicly. Identified testimonials require your explicit consent.
We implement commercially reasonable technical and organizational security measures to protect your information, including encrypted data transmission (TLS/SSL), secure authentication, access controls, and regular security reviews. However, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security and shall not be liable for unauthorized access resulting from factors beyond our reasonable control.
Subject to applicable law, you have the following rights regarding your personal data: Access: You may request a copy of the personal data we hold about you. Correction: You may request correction of inaccurate or incomplete personal data. Deletion: You may request deletion of your account and associated personal data by contacting us at kunal@araviai.com. Deletion requests will be processed within thirty (30) days. Data Portability: You may request your data in a machine-readable format where technically feasible. Objection: You may object to certain processing of your data, subject to legal limitations.
To exercise any of these rights, contact us at kunal@araviai.com. We may require identity verification before processing your request.
We use cookies and similar tracking technologies for the following purposes: Essential Cookies: Required for login sessions, authentication, and core platform functionality. Analytics Cookies: Used through third-party analytics providers (including PostHog) to understand usage patterns, improve user experience, and optimize the Service. Performance Cookies: Used to monitor Service performance and identify technical issues.
You may control cookie preferences through your browser settings. Disabling essential cookies may impair platform functionality.
Our Service integrates with third-party services including but not limited to: Payment gateway providers for processing transactions. Cloud infrastructure providers for hosting and storage. Analytics platforms for usage analysis. AI model providers for image generation (via API). Email delivery services for transactional communications.
Each third-party service operates under its own privacy policy. We encourage you to review their policies. The Company is not responsible for the privacy practices of third-party services.
The Service is not intended for use by individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will take steps to delete such information promptly.
Account Data: Retained for the duration of your account and for a reasonable period thereafter as required by law or legitimate business purposes. Generation Images (Paid): Automatically deleted thirty (30) days after generation. Generation Images (Free): May be retained indefinitely as described in Section 3.2. Transaction Records: Retained for a minimum of eight (8) years as required by Indian tax and accounting regulations. Communication Records: Retained for the duration of your account and for a reasonable period thereafter. Analytics Data: Retained in anonymized or aggregated form and may be kept indefinitely.
Your data may be processed on servers located in India or in other jurisdictions where our service providers operate. By using the Service, you consent to the transfer and processing of your data in these locations. We ensure that appropriate safeguards are in place for any cross-border data transfers.
We may update this Privacy Policy from time to time. Material changes will be communicated via email to the address registered with your account or through prominent notice on the Platform. Your continued use of the Service after the effective date of any changes constitutes acceptance of the revised Privacy Policy.
In accordance with applicable Indian data protection laws, you may contact our Grievance Officer for any complaints or concerns regarding data processing: Name: Kunal Bairwa. Email: kunal@araviai.com.
The Grievance Officer shall acknowledge your complaint within forty-eight (48) hours and resolve it within thirty (30) days from the date of receipt.
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: kunal@araviai.com | aditya@araviai.com. Service: jewel.araviai.com.
By using JewelAI, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your information as described herein.